I love Zooomr and have been a big supporter of their services (as opposed to Flickr, Photobucket, et. al.), but I keep running into a problem that I had honestly hoped would have been fixed by now.
Earlier today, I created a little button for linking to Ben‘s Geek on a Bike. I uploaded said button to my Zooomr account and it was resized to two smaller sizes — at first it was no big deal, it automatically creates resized versions of my photos in various sizes. The problem was that it did not keep the original size.
I’ve run into this before, prior to their recent “update” … I simply assumed that the issue was being addressed and was being fixed. Ok, that’s what I get for assuming. I surfed around on the Zooomr site, looking for a help page. Nothing found. I found a reference to their technical support personnel on one page, but there was no contact form, phone number, email address, … nothing.
At this point I’m really irritated. Honestly, I’d expect this from Google or UPS!
Either it’s a bug, or there’s a minimum size limitation that is not documented ANYWHERE on the site. I ended up putting the image on one of my Photobucket accounts that I use mostly for Neopets and free theme sharing. Searching through the last year or so’s worth of emails, I was able to locate my original signup email which listed a feedback email address from Zooomr’s owner/holding company, so I fired off an email asking to where or whom I should report problems with the Zooomr service.
After all, there is a very slight snowball’s chance in hell that they may not know this problem exists … but I won’t hold my breath.