And this is where my head asplodes
October 26, 2009 by Nicki
asplode — (verb) To explode; to self-combust or become structurally compromised in a most likely spontaneous manner; a mixture of an explosion and implosion, usually affecting only a person’s head, though anything is subject to asploding.
This is a real conversation that I had with a real client earlier today:
Customer: I have a problem with my site.
Me: I’m sorry to hear that. Can you give me an example of the problem?
Customer: An example of what?
Me: What’s going on with your site?
Customer: The spacing is off.
Me: OK, can you give me an example of where this is happening?
Customer: On my site.
Me: Is there a specific page you’re seeing this happening on?
Customer: I don’t understand your question.
Me: Is it on one particular page, or all over the site?
Customer: The problem?
Me: Yes.
Customer: I still don’t understand your question.
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You’re stuck in a Dilbert cartoon.
that’s too funny, have to love customer service calls.
That’s just sad….I hope you manage to keep your head together or get it reasonably repaired.
I think my head asploded reading it. LOL.
Thank you for not identifying me.
hahahahahahahahahahahaha. this is most excellent. Sounds very much like the conversations I have on a hourly basis.
Customer Service Calls can be a pain sometimes. I don’t think I would have the patience to answer all the stupid questions of every person who doesn’t know the basics of things.
Good luck to you…
LOL – Love it! Having to talk to humans rocks, doesn’t it?
Customer service should be patient to handle any kinds of clients. Perhaps some clients need simple directions or they have difficulty in describing their problems. Anyway, I hope the customer service will not always become stress because of the clients’ problems.